Employer Zewail City of Science and Technology
Job Title Technical Support Engineer
Vacancy Deadline(mm/dd/yy)12/31/2016
Languages English, Excellent
Arabic, Excellent
Country : Egypt
City Giza
Job Category: Engineering
Job Type: Full Time
Job Level Junior
Description : - Provide end-users with technical assistance in person or via different means
such as phone, email and other electronic medium. - Research, diagnose,
troubleshoot and identify solutions to resolve issues related to application use,
design and configuration. - Verify and customize end user requests. - Assist with
implementation testing and projects. - Assist with projects to roll-out enhanced
or new functionality - Assist with new installations Network, Systems and
Applications and software deployment - Assist with Network & Systems
Monitoring. - Diagnose, troubleshoot, repair and maintain equipment and
software. - Document customer complaints and escalate unresolved issues. -
Assist with documentation of network and systems infrastructure. - Generate
technical guides and user manuals. - Reporting tasks and utilization time
Qualifications : - Good Knowledge of Operating Systems (Windows 2003, 2008, 2012, and Win
XP, Win7 &Win8) - Knowledge of Linux or Unix is a plus. - Experience with
infrastructure services (Active Directory, Mail, DNS, DHCP & SQL) is a plus. -
Knowledge of Virtual Machines & Cloud computing knowledge is a plus. -
Experience of Network protocols. - MS Office, Computer HW & SW Background.
Gender : Any
Car owner Any
Education major : Communication & Electronics
Experience : 1 - 2 Years.
Salary (L.E.): Negotiable
Job Contact Email: Please send your updated CV on recruitment@zewailcity.edu.eg
Job Title Technical Support Engineer
Vacancy Deadline(mm/dd/yy)12/31/2016
Languages English, Excellent
Arabic, Excellent
Country : Egypt
City Giza
Job Category: Engineering
Job Type: Full Time
Job Level Junior
Description : - Provide end-users with technical assistance in person or via different means
such as phone, email and other electronic medium. - Research, diagnose,
troubleshoot and identify solutions to resolve issues related to application use,
design and configuration. - Verify and customize end user requests. - Assist with
implementation testing and projects. - Assist with projects to roll-out enhanced
or new functionality - Assist with new installations Network, Systems and
Applications and software deployment - Assist with Network & Systems
Monitoring. - Diagnose, troubleshoot, repair and maintain equipment and
software. - Document customer complaints and escalate unresolved issues. -
Assist with documentation of network and systems infrastructure. - Generate
technical guides and user manuals. - Reporting tasks and utilization time
Qualifications : - Good Knowledge of Operating Systems (Windows 2003, 2008, 2012, and Win
XP, Win7 &Win8) - Knowledge of Linux or Unix is a plus. - Experience with
infrastructure services (Active Directory, Mail, DNS, DHCP & SQL) is a plus. -
Knowledge of Virtual Machines & Cloud computing knowledge is a plus. -
Experience of Network protocols. - MS Office, Computer HW & SW Background.
Gender : Any
Car owner Any
Education major : Communication & Electronics
Experience : 1 - 2 Years.
Salary (L.E.): Negotiable
Job Contact Email: Please send your updated CV on recruitment@zewailcity.edu.eg
