IT Help Desk

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Employer Abraj Misr
Job Title IT Help Desk
Vacancy Deadline(mm/dd/yy)12/8/2016
Languages English, Very Good
Country : Egypt
City Cairo
Job Category: Information Technology
Job Type: Full Time
Job Level Junior
Description : Provide technical assistance and support for incoming queries and issues
related to computer systems, software, and hardware. Respond to queries
either in person or over the phone. Maintain daily performance of computer
systems. Respond to email messages for employees seeking help. Install,
modify, and repair computer hardware and software. Run diagnostic programs
to resolve problems. Resolve technical problems with Local Area Networks
(LAN). Follow up with employees to ensure issue has been resolved.
Qualifications : Proven working experience in providing help desk support - Working
knowledge of help desk software, databases and remote control - Strong clientfacing
and communication skills - Advanced troubleshooting and multi-tasking
skills - Experience from 1 - 3 years
Gender : Any
Car owner Any
Experience : 1 - 2 Years.
Salary (L.E.): Negotiable
Comments : please write the job title in the subject otherwise it will be ignored
Job Contact Email: careers@abraj-misr.com