Employer Oro Egypt (LAZURDE)
Job Title Customer Service Representative
Vacancy Deadline(mm/dd/yy)2/27/2017
Languages English, Very Good
Country : Egypt
City Cairo
Job Category: Customer Service, Sales
Job Type: Full Time
Job Level Junior
Description : 1. Listen and respond to customers needs and concerns 2. Provide information
about products and services 3. Handle returns or complaints 4. Record details
of customer contacts and actions taken 5. Research answers or solutions as
needed 6. Refer customers to supervisors, managers, or others who can help
Qualifications : Communication skills. Customer service representatives need strong
communication skills to answer customers clearly. They must understand and
communicate information eԙectively in writing, by phone, or in person.
Customer-service skills. Companies rely on representatives to help retain
customers by answering customer questions and complaints in a helpful and
professional manner. Interpersonal skills. Creating positive interactions with
customers is an essential part of a representatives job. Listening skills.
Representatives must listen carefully and understand a customers situation in
order to help them. Patience. Workers should be patient and polite, especially
when interacting with diԙicult or irate customers. Problem-solving skills.
Representatives must determine solutions to a customers problem. By
resolving issues eԙectively, representatives contribute to customer loyalty and
retention.
Gender : Any
Car owner no
Experience : 1 - 2 Years.
Salary (L.E.): Negotiable
Comments : Interested applicants are kindly requested to send their CVs with recent photo,
quoting the job title in the subject. Only shortlisted applicants will be contacted.
Job Contact Email: hr.egypt@lazurde.com
Job Title Customer Service Representative
Vacancy Deadline(mm/dd/yy)2/27/2017
Languages English, Very Good
Country : Egypt
City Cairo
Job Category: Customer Service, Sales
Job Type: Full Time
Job Level Junior
Description : 1. Listen and respond to customers needs and concerns 2. Provide information
about products and services 3. Handle returns or complaints 4. Record details
of customer contacts and actions taken 5. Research answers or solutions as
needed 6. Refer customers to supervisors, managers, or others who can help
Qualifications : Communication skills. Customer service representatives need strong
communication skills to answer customers clearly. They must understand and
communicate information eԙectively in writing, by phone, or in person.
Customer-service skills. Companies rely on representatives to help retain
customers by answering customer questions and complaints in a helpful and
professional manner. Interpersonal skills. Creating positive interactions with
customers is an essential part of a representatives job. Listening skills.
Representatives must listen carefully and understand a customers situation in
order to help them. Patience. Workers should be patient and polite, especially
when interacting with diԙicult or irate customers. Problem-solving skills.
Representatives must determine solutions to a customers problem. By
resolving issues eԙectively, representatives contribute to customer loyalty and
retention.
Gender : Any
Car owner no
Experience : 1 - 2 Years.
Salary (L.E.): Negotiable
Comments : Interested applicants are kindly requested to send their CVs with recent photo,
quoting the job title in the subject. Only shortlisted applicants will be contacted.
Job Contact Email: hr.egypt@lazurde.com
