Employer AL Arabia Real Estate Development Co. - ARCO
Job Title Call Center Supervisor
Vacancy
Deadline(mm/dd/yy)12/15/2016
Languages Arabic, Excellent
English, Excellent
Country : Egypt
City Cairo
Job Category: Real Estate, Call Center
Job Type: Full Time
Job Level Senior
Description : Manage a team of call center agents. Be available to affect the entirety of the
teams operations. Manage by walking around. Be visible to answer questions.
Take calls that your agents cant handle and be available when an agent
appears to need assistance. Monitor queue and track inbound calls. Keep
agents aware of inbound calls, calls waiting, abandonment rate, etc. Motivate
and encourage agents through positive communication and feedback. Being
available to assist agents while they are on-the-floor. Senior management has a role that
involves less floor time.
Qualifications : holds a bachelors degree English Department. Experience 5 years in real estate
Gender : Any
Car owner Any
Experience : 6 - 9 Years.
Salary (L.E.): Negotiable
Job Contact Email: jobs@Alarabiarealestate.com
Job Title Call Center Supervisor
Vacancy
Deadline(mm/dd/yy)12/15/2016
Languages Arabic, Excellent
English, Excellent
Country : Egypt
City Cairo
Job Category: Real Estate, Call Center
Job Type: Full Time
Job Level Senior
Description : Manage a team of call center agents. Be available to affect the entirety of the
teams operations. Manage by walking around. Be visible to answer questions.
Take calls that your agents cant handle and be available when an agent
appears to need assistance. Monitor queue and track inbound calls. Keep
agents aware of inbound calls, calls waiting, abandonment rate, etc. Motivate
and encourage agents through positive communication and feedback. Being
available to assist agents while they are on-the-floor. Senior management has a role that
involves less floor time.
Qualifications : holds a bachelors degree English Department. Experience 5 years in real estate
Gender : Any
Car owner Any
Experience : 6 - 9 Years.
Salary (L.E.): Negotiable
Job Contact Email: jobs@Alarabiarealestate.com
